Private AI for Customer Experience & Support

Support 24/7, Privacy First.

Enterprise AI for customer support that keeps customer data, conversation history, and support insights completely private. Deploy on your infrastructure with zero cloud exposure and complete privacy compliance from day one.

The Customer Support AI Dilemma

Support teams need AI to scale, but can't risk exposing customer data and conversations

Customer Data Privacy Risk

Cloud AI chatbots train on your customer conversations, PII, and support history. This creates privacy violations and competitive intelligence leakage.

24/7 Support Demands

Customers expect instant responses around the clock. Manual support can't scale, but cloud AI solutions expose sensitive customer data.

Ticket Overflow Crisis

Support teams drown in repetitive tickets. You need AI to deflect common questions, but current solutions compromise customer privacy.

You Need AI to Scale Support. But You Can't Risk Customer Privacy.

That's where FluxAI comes in. Enterprise AI that runs entirely on your infrastructure, with zero customer data leaving your network.

FluxAI Customer Support Solutions

Three powerful products working together to transform your customer experience

AUTOMATE SUPPORT

AI Agents

Deploy specialized AI agents in 2-5 days to automate ticket deflection, customer inquiries, and support workflows while protecting customer privacy.

Ticket Deflection Agent

Automated responses to common questions, FAQ handling, reduce ticket volume by 40-60%

Smart Routing Agent

Intelligent ticket triage, route to right team, prioritize urgent issues automatically

Customer Onboarding Agent

Automated welcome sequences, product tutorials, setup assistance 24/7

Escalation Management Agent

Detect frustrated customers, auto-escalate to human agents, prevent churn

Learn More About AI Agents

Deploy in 2-5 Days

Start deflecting tickets immediately.

24/7
Always Available
40-60%
Ticket Deflection
$1-9
Per Hour Cost
100%
Private

Embeddable Support AI

Answer customer questions instantly, 24/7

Dibi Fetch Widget
Embed in your help center, product, customer portal
Knowledge Base AI
Train on your documentation, FAQs, support articles
Instant Answers
Reduce time to resolution from hours to seconds
CUSTOMER SELF-SERVICE

Prisma Suite

Transform how customers find answers with AI-powered search across your knowledge base, documentation, and support history.

Knowledge Base Search

Search 1000s of support articles, FAQs, tutorials using natural language

Dibi Fetch Embedded Chat

AI chatbot for your customer portal — instant answers to product questions

Ticket History Analysis

Search past support tickets, find resolution patterns, improve knowledge base

Document Intelligence

Automatically extract insights from customer feedback, support docs, surveys

Learn More About Prisma Suite
PRIVATE AI ANALYTICS

SovereignGPT

Give your support team ChatGPT-like AI capabilities for sentiment analysis, response drafting, and customer intelligence without any privacy concerns.

Sentiment Analysis

Analyze customer emotions, detect frustration, identify churn risk — all privately

Response Drafting

AI-powered suggestions for ticket responses, personalized to customer context

Customer Intelligence

Analyze support trends, identify product issues, understand customer pain points

Agent Assistance

Real-time suggestions, knowledge base lookups, response quality checks

Privacy First: Customer conversations and PII never leave your infrastructure. Zero training on customer data.

Learn More About SovereignGPT

Private Customer Analytics

Understand customers without exposing their data

Customer Data
Your servers only
Training on PII
Never happens
GDPR Compliant
Built-in privacy
Air-Gap Ready
Complete isolation

Why Support Teams Need FluxAI

Complete Customer Privacy

Customer conversations, PII, and support history stay on your infrastructure. Zero privacy violations. GDPR ready.

Helpdesk Integration Ready

Works with Zendesk, Intercom, Freshdesk, Salesforce. Seamless integration with existing support tools.

Measurable ROI

40-60% ticket deflection. Faster resolution times. Higher CSAT scores. Lower support costs per ticket.

Fast Deployment

Start deflecting tickets and automating support in days, not months. Immediate impact on team productivity.

Open Source Models

No vendor lock-in. Cost control. Flexibility to customize for your support needs and workflows.

Support Team Expertise

Our team understands customer success workflows, support metrics, and CX best practices.

Ready to Transform Customer Support?

Join support teams using private AI to deliver exceptional customer experiences while protecting customer privacy.

100%
Customer Privacy
40-60%
Ticket Deflection
2-5 Days
To Deploy